Cancellation Policy

We understand that there may be circumstances where you wish to cancel services. Our cancellation policy outlines the process and terms for service cancellation.

1. Cancellation Requests

Cancellations can be requested by contacting us through our support page. You must provide your service details and reasons for cancellation. Upon receipt, we will review your request and confirm cancellation within a reasonable time frame.

2. Timing for Cancellation

You may request to cancel services such as hosting, domain registration, SSL certificates, or other digital services before the next billing cycle to avoid future charges. For certain services, such as domain registration and SSL certificates, cancellations may not be effective immediately and will be processed based on the specific terms of those services.

3. Exceptions to Cancellation

Some services, including but not limited to domain registration, SSL certificates, and other third-party services, cannot be canceled once purchased, and no refunds will be issued for these services.

4. Automatic Renewal Services

If you have opted into automatic renewal for services like hosting, domain, or security services, you must cancel at least 7 days before the renewal date to avoid automatic charges for the next billing cycle.

5. Policy Updates

We reserve the right to modify or update this cancellation policy. Please review it periodically to stay informed of any changes.